Information for our clients

September 2021

The Coronavirus (COVID-19) continues as a threat to public health although the country is now relaxing rules to allow more face to face services and greater social interaction.  In healthcare settings and enclosed spaces there are still a number of restrictions. There are a number of steps that we can all take to keep each other safe. This includes social distancing in enclosed spaces. We would look to those attending counselling to take the opportunity to have the vaccine. We like to think clients do regular testing to know their own status as regards the virus. (test kits)

We take the health of our clients very seriously and want to do all that we can do to protect including minimising the spread of the virus while receiving counselling. You should be aware of the following changes to our normal operating procedure.

  1. I am able to provide on line and telephone counselling  and I use the Zoom platform as a secure method of letting us talk. We can talk you through the main features of Zoom and talk about how it is different from face to face contact.
  2. I am providing face to face counselling one day per week on a trial basis. There are additional contract conditions for those wanting to attend face to face therapy. (Listed here) There are a limited number of places and times. Face to face counselling will be kept under review and may be withdrawn, if it proves in anyway difficult to protect clients or staff.

The latest Scottish Government advice outlines how we will open up society again. I am laying out our plans of what we hope to offer in the coming months. This is not a guarantee and may be subject to sudden change based on the prevailing conditions. Early results from the trial suggest that clients do not find that it impacts on their therapy.


  • I anticipate on-line therapy to be the main way of receiving therapy for the next few months and probably for the remainder of the year. I have always provided this mode of delivery and many people now prefer its convenience.
  • We will look at the government guidelines and follow them as a minimum set of protection for clients. We may require more to protect our most vulnerable clients.

Final Notes

All in person therapies will be subject to additional restrictions to keep both you, I and other clients safe and I would outline these to you before you decided to proceed.

In rolling out this new plan I will be guided by best practice, the Scottish Government rules and COVID safe practices.

At this time I will not be opening a waiting list for in person therapy and it will be offered to those who are receiving remote therapy first.

I would advise that you keep up to date with the relevant health advice on keeping yourself and your loved ones safe you can find our information on how best to do that here:

Finally, if you have any particular concerns please contact me before your session and I will be happy to talk them through with you.

Kind regards